FAQ

Q: Do I need to have an appointment?

A: Patients are seen by appointment, but we will gladly accommodate emergencies without an appointment. If possible, please call us ahead of time. We also help walk in clients but the clients who have appointments will be helped first.


Q: What forms of payment do you accept?

A: Cash, Credit/Debit Card. No accounts or Cheques


Q: At what age can I have my pet spayed or neutered?

A Spaying or neutering can be done at approximately 4.5 – 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Also a pre-anesthetic blood screen can be performed prior to undergoing anesthesia and surgery.


Q: What is the pre-anesthetic blood screening?

A: This is a blood test that is run here in the clinic prior to surgery. It assesses major organ function and red cell counts. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.


Q: How long do the sutures stay in after my pet’s surgery?

A: Procedures involving sutures require them to be removed in 10 – 14 days following the surgery.


Q: Is it a good idea to let my pet have at least one litter?

A: No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.


Q:What vaccinations should my pet get?

A:

  • Puppy 6 – 8 weeks – 1st Vaccination
  • Puppy 9 -12 weeks – 2nd Vaccination
  • Puppy 12 -16 weeks – 3rd Vaccination + First Rabies
  • Puppy 16 – 20 weeks – Rabies Booster
  • Adult dog – Annual Vaccination
  • Kitten 8-9 weeks – 1st Vaccination (4 in 1)
  • Kitten 12 weeks – 2nd Vaccination (4 in 1) + First rabies
  • Kitten 16 weeks – 3rd Vaccination (4 in 1) + Rabies booster
  • Adult cat – Annual vaccination

Q: Hospital Visiting Hours?

A:

  • Mon – Fri: 10h00 – 12h00 & 15h00 – 18h00
  • Saturday – 10h00 – 12h00
  • Sunday & Public Holiday – 10h00 – 12h00